Cancellation / Change Policy

No Shows: Michigan Flyer passengers who "no show" a prepaid reservation are not entitled to a credit or refund.

Cancellation Policy for One Way tickets: cancellations incur no fees and fares are refundable provided
that you notify the office at least 48 hours prior to the trip departure time.

Cancellation Policy for Round Trip tickets:cancellations incur no fees and fares
are refundable provided that you notify the office at least 48 hours prior to
the beginning of the entire trip. Once trip has commenced the return portion is
completely non-refundable!

Change to a Reservation:

Airport passengers: Within 48 hours of departure on a non-refundable fare, passengers may change his/her
scheduled bus departure as long as the travel date remains the same. This type of a change must be made with
our office by telephone or by leaving a voice mail at 517 333 0400.

Exception: Passengers that miss our last scheduled departure from the airport,
may leave us a message or contact our office the next day. In this instance one
may ride the Michigan Flyer at no extra cost the following travel day.

Non-airport passengers: Non Airport passengers traveling between East Lansing- Jackson and Ann Arbor who do not
show for their scheduled departure must purchase a new ticket. Same day changes will be permitted contingent upon availabilty.

Changes and Cancellations must be made by calling our office during office hours. 517-333-0400. Office hours 6:15am-8:00pm Mon-Fri and 8:00am-8:00pm Sat-Sun.