Service Advisories

Locations & Parking

Michigan State

Michigan Flyer headquarters Map

333 Albert Street
Suite 205
East Lansing, MI 48823

Office hours: Mon-Fri -6:00am-6:00pm
Sat and Sun- 10:00am-6:00pm


Take advantage of our lower online rates by
booking on our website- 

Our office is located in the East Lansing Marriott hotel, one block north of the Michigan State University campus. We pick up and drop off passengers directly under the skywalk on Albert Avenue. This location is served twelve times daily.


If you need a parking pass for this location, but did not buy one when you purchased your ticket, click here to buy parking pass only. Parking is limited to 30 days maximum

Michigan Flyer-AirRide passengers may park in the East Lansing City Center covered ramp for $2.50 a day when parking is prepaid―either online or in our office―before departure from East Lansing. (If parking is not prepaid to Michigan Flyer-AirRide, your vehicle is subject to higher City of East Lansing parking rates or will be towed away at the owners expense.)

  • Enter the ramp on Charles Street.
  • Push the button to obtain a white ticket and open the gate (on Sunday gate will be open).
  • Proceed to the 4th level and park in a designated Michigan Flyer parking space. If all the signed spots are taken please park as close to the row of cars as possible (end of the 3rd level continuing all the way to the gate on the 4th level- passengers who are unable to find parking on the designated 4th level parking area are asked to park as close to our signed location as possible. (please avoid parking in the spaces designated for the Marriott customers or 3rd level residents).
  • Leave the parking voucher on your dashboard with the bar code visible.
  • Please do not leave anything else in your vehicle while it is parked here. Michigan Flyer, its partners, and parking providers are not responsible for anything lost, stolen, or damaged.
  • The parking ramp is connected by a covered skywalk to our office and the Michigan Flyer-AirRide boarding point at the Marriott. To access the skywalk, take the elevator or stairs to the 1st level of the ramp.
  • Obtain a green ticket from your driver (if your return date is a Sunday, you will not need the green ticket.)
  • Upon your return, give the white and green tickets to the parking ramp gate attendant, or proceed to the self-checkout lane and enter the white ticket into the kiosk first, then the green ticket. (If you did not obtain a white spitter ticket, or have lost it, push the intercom botten to be connected to a parking attendant .)

Please note - U-turns are NOT allowed on Albert Avenue

 Blake Transit Center (BTC)

328 S. Fifth Ave.

Ann Arbor, MI 48104


This Michigan Flyer-AirRide location is served 13 times daily.

390 S. Fifth Ave., Ann Arbor, MI 48104.  Corner of S.5th Avenue and William Street- across from the Ann Arbor Library.


Michigan Flyer-AirRide parking is available for $2 per day in the parking structure at the corner of 4th Avenue and William Streets. Parking is allowed from 2-14 days only.  (Less than 24 hours of parking does not qualify for the $2.00 per day rate) 

New Parking equipment at Fourth and William

Recently, new parking equipment was installed at the Fourth & William parking structure. The major difference is the type of ticket. The new entry tickets are barcoded and printed on receipt-like paper, instead of the previous magnetic stripe tickets.


How to Park

  • Upon entering structure, obtain entry ticket from machine 
  • Park anywhere on level 4 or above
  • Take entry ticket with you
  • Request parking form and validation stamp from bus driver*
  • Complete parking form and return it to driver when disembarking bus, please be sure to include your license plate number
  • Upon return and prior to retrieving your vehicle, please pay the cashier in the booth on Fourth Ave.  Payment can be made by cash or credit card (Visa and Master Card only)
  • Present validated ticket to cashier
  • Passengers parking on a Sundays and Federal Holidays please request a parking form from the driver, fill out bottom portion and return to the driver- the driver will stamp the top portion- present validated form to cashier.
  • When no cashier is available, please call the number on the ticket machine, or push the “Call Button” located on each machine for assistance with discounted pricing

*Without validated ticket, full daily parking rates apply.  Lost tickets will be charged the twenty-four (24) hour maximum daily rate. A validated parking registration form stub may be used for exiting the structure, when no parking entry tickets are available. For our security, please remove all personal belongings from view.  



Please note: The surface parking lot on E. William St. between S. Fourth and S. Fifth Avenues is PRIVATE PROPERTY and NOT available for parking. Violators may be towed at owner’s expense.  Thank you.


McNamara Terminal - Ground Transportation Center

At the McNamara Terminal, Michigan Flyer-AirRide motorcoaches pick up and drop off most passengers in the Ground Transportation Center (GTC). Airport regulations dictate where we may serve you:


“Standard Location”

Our designated stop for pickup and drop-off of passengers who are not disabled or do not need extra time or assistance is at the south end of GTC parking garage Level 4. This diagram shows our “standard location” in relation to our former stop at the terminal curb.


·     Pickups: If you would like us to pick you up here, follow the signs for Ground Transportation/Public Transit when leaving the McNamara Terminal. Cross the bridge walk and take an elevator or escalator down to the GTC. (In cold weather, please stay inside the GTC waiting area until 5 minutes before your bus is due to arrive. Then proceed out Door 401 or 402 and follow the sidewalk 200 yards south to our stop.) Our "Standard Location" is marked by a Motor Coach/Public Transit/AirRide sign near the Enterprise Car Rental shelter.


·     Drop-offs: Passengers arriving on Michigan Flyer at our “Standard Location” in the GTC parking garage should follow the sidewalk into the GTC waiting area. Then take the escalator or elevator up one level, and follow signs to Ticketing/Check-In or proceed to the security check point.


“Alternative Stops”

Airport regulations provide new stops closer to the McNamara Terminal that may be used “upon request” by “passengers with a disability or anyone needing extra time or assistance,” along with their traveling companions and caregivers. You need not give any reason for requesting use of an "Alternative Stop."


·     Pickups: Our designated “Alternative Stop” for picking up passengers is at Door 402 of the GTC indoor waiting area.


·     Drop-offs: Our designated “Alternative Stop” for dropping off passengers is at the Departures Level curb of the McNamara Terminal (near the Air France/Delta Airlines door).


It’s best to submit your request to use a closer bus stop at the time you buy your ticket online. On the Passenger Information webpage where you enter your name, just click on “Alternative Stop” box.. Alternatively, you can make your request when you call or visit our office, or by telling either your driver or one of our customer service representatives at the airport.


Michigan Flyer-AirRide—and all other public buses and shuttles at the airport—must accommodate you if you ask to be dropped off or picked up at one of the new stops closer to the terminal. Legally, no one is permitted to ask about your reason for requesting the closer location.


To see which Detroit Metro terminal your airline uses, click here.


North Terminal - Ground Transportation Center

At the North Terminal, Michigan Flyer-AirRide motorcoaches pick up and drop off passengers in the Ground Transportation Center (GTC). Once you come down the stairs or elevator to the GTC, exit the door to your left and proceed to Stall #1. Look for the small AirRide sign.

Passengers who need help in getting from our bus to the terminal, or vice versa, must let us know in advance. You can do this when making reservations online. Just use the Special Needs box on the Passenger Information webpage to tell us what kind of help you will need.

Passengers who need wheelchair assistance should normally request it when making reservations with their airlines, which contract with Prospect Airport Services to provide wheelchair services. For wheelchair help at the North Terminal, you may also call Prospect directly at (734) 247-1121.

 To see which Detroit Metro terminal your airline uses, click here.