Book a Trip

Tickets are non-refundable once purchased.  Two changes per reservation are allowed and can be made online before your scheduled departure.

Michigan Flyer is currently booking 120 days into the future.

No Shows:
Passengers traveling from the Airport who missed their schedule departure due to a delayed flight will be welcomed on the next available departure (on a space available basis).  Present your QR code from the original ticket to the driver to be scanned and moved to the current schedule.

Passengers who "no show" a prepaid reservation traveling to the Airport or any non-airport passenger will have to purchase a new ticket. 

* Tickets are non-refundable once purchased.  Two changes per reservation are allowed and must be made online before your scheduled departure.

* Changes can  be made to the date and time keeping the same travel direction. 

* If your travel plans have changed you MUST change your reservation at least 20 minutes before the originally scheduled departure. 

* If you are not sure of your new travel plans move the reservation ahead to a future random date. Once you know your new travel plans move the reservation to the correct date and time.

Passengers who created an account will "LOGIN" which is found under the "Book a Trip" feature on the website.  Insert your email and password.  

Passengers without an account, click "Change Reservations" in the "Book a Trip" feature under the "Search" bar and find your ticket to change with your email and ticket number. 

Here’s how to do it in just a few clicks:

1. In the “Book a Trip” box at MichiganFlyer.com, click "Change Reservations” then enter your email address and ticket number.

2. On the next screen, select “Manage Booking” and confirm what ticket or tickets to change. (Note that tickets are non-refundable once purchased, but two reservation changes are allowed.)

3. On the “Ticket Change” screen, just select the new date and time of your reservation.  Changes to reservation has to be in the same travel direction of original ticket.

Once that’s done, you can download your new ticket. Also, an email will automatically be sent to you confirming the reservation change.

Your ticket includes a QR code that you should bring—either on paper or your phone—for the driver to scan when you check in at the bus.

PLEASE NOTE: Reservation changes can be made online up until 20 minutes before departure, and only two such changes are allowed. In addition, if you purchased parking along with your ticket, you’ll need to contact our office to get a parking refund, and then rebook.

Going on one airline and returning on another? There are two terminals in Detroit- Delta Airline and Air France are at McNamara Terminal and all other airlines can be found at the North (Evans) Terminal.
When making the reservation the system will ask you to choose an airline.  Choose your outbound airline and select the outbound time of departure.  The system will then display the return time choices.  Before selecting the return time, click on the Terminal name and change it to the other terminal and then proceed with selecting your return time.

Do I have to buy my ticket in advance?  Discounted fares require pre-payment via credit card on our website. You can pay by credit card to the driver for a ticket, but the fare is higher and seating is based on availability.  Only single passenger tickets are available at the coach. 

Must I print my confirmation and bring it with me?  Each leg of your trip has its own QR code.  In order to board the coach the QR code must be presented to the driver either on your smart phone or on paper. The driver will scan your QR code before boarding.

If I miss my scheduled coach, can I take another one without having to pay again? It depends. If you miss your scheduled coach due to a flight delay at the airport, then Yes, you are welcome to take the next available coach at no additional cost. However, passengers traveling to the airport or non-airport passengers traveling between East Lansing, Brighton and Ann Arbor who do not show for their scheduled departure must purchase a new ticket. 

Do you have signs at Detroit Metro Airport?  No. But our motorcoaches are clearly co-branded as Michigan Flyer-AirRide. In McNamara Terminal follow "Municipal Transportation" and "Ticketing/Check-In" signs to Departures (Level 3), and look for us outside and to the left of the doors for Air France check in. At the North or Evans Terminal, follow "Municipal Transportation" signs to Ground Transportation and find a small "AirRide route 787" sign by stall number 1. 

Does the motorcoach have seat belts?  Yes, our coaches are all equipped with 3-point seat belts for added safety. 

Are child car seats allowed on the coach?  While child safety seats are not required on motorcoaches, you are welcome to bring a car seat if you own one. 

Are pets allowed on the coach? No. As of Sept. 1, 2018, we no longer transport pets. However, we do welcome service animals on board with customers who have disabilities. Service animals may ride in the passenger compartment of the bus at no additional charge.

As defined by the Americans with Disabilities Act (ADA) “service animal” means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. In addition, miniature horses that have been trained to help people with disabilities with specific tasks may now be considered service animals. (For more information about service animals, please see our policy on People with Disabilities).

For transportation purposes, “emotional support animals,” “psychiatric support animals,” or any dogs, cats, birds, or other animals that are not trained to perform a specific function for a person with a disability are all classified as pets under federal ADA law.

Changes and Cancellations- Tickets are non-refundable once purchased.  Two changes per reservation are allowed and can be made online before your scheduled departure.

Children 12-17 traveling without a parent- Please see "Unaccompanied Children" on our FAQs & Policies page.

Traveling with an infant- Children 24 months or younger are allowed to travel on their parents lap on our coaches at no charge.  If you would like the child to travel in a car seat you will be required to purchase a child fare to accommodate the car seat and infant.

What if I can’t find my answer here?  Call us at 517-333-0400.

Michigan Flyer allows two checked bags  plus a purse or back pack, free of charge. To avoid extra charges for  oversize or overweight baggage, each checked bag must:

• Weigh 50 pounds (23 kg) or less
• Not exceed 62 inches (157 cm) in total length + width + height

Extra bags over the two per person limit is $10.00 per bag. Extra, overweight and oversize baggage is accepted on a standby basis. Bags that do not meet our size and weight restrictions require special handling, for which there is an additional fee of $10 per bag.

A bicycle counts as one oversize, checked bag.

Michigan Flyer-AirRide motorcoaches are wheelchair accessible. However, 24-hour advance reservations are recommended. Please call our office, or fill out the ADA form when making reservations online.

Please notify our office if you will be traveling with a scooter or service animal.

Special Assistance – Both McNamara and Evans Terminal

Passengers who need wheelchair assistance should normally request it when making reservations their airlines, which contract with Prospect Airport Services to provide wheelchair services.

However, if you did not arrange for assistance from Prospect through your airline, you may do so by calling Prospect from your bus before it arrives at the airport. Prospect’s phone number at the McNamara Terminal is (734) 921-7200; at the North Terminal, it’s (734) 247-1121. For example, a good time to notify Prospect that you’re on your way and will need assistance is when your eastbound bus reaches Ypsilanti or Bellville.

If you will need wheelchair assistance to reach our bus after a return flight to North Terminal, consider asking for an aide from Prospect to meet you in the indoor waiting area about 10 minutes before your westbound motorcoach is scheduled to depart.

Please note that Prospect provides assistance with passenger luggage at McNamara Terminal, but not at North Terminal.

A Word about Service Animals

We welcome service animals on board with customers who have disabilities. Service animals may ride in the passenger compartment of the bus at no additional charge.

As defined by the Americans with Disabilities Act (ADA) “service animal” means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. In addition, miniature horses that have been trained to help people with disabilities with specific tasks may now be considered service animals.

Examples of the services that true service animals are trained to provide include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, fetching dropped items, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, or calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack.

Once on board, passengers must remain in control of their service animals at all times—on a leash or harness, or in a carrier—and the animal must ride within the passenger’s own space; it cannot occupy a separate seat or lay down in the aisle.

So that all passengers may enjoy a pleasant ride, we ask you to keep your service animal calm and quiet. If we believe a service animal may threaten the health or safety of other passengers or our staff, or disrupt our operations (such as by barking, growling, biting, jumping on passengers, urinating or defecating), we may refuse to allow it on board.

Please review the following information prior to purchasing Michigan Flyer tickets:

1.      Fares quoted are valid on Michigan Flyer/Airride schedule and/or those of participating interline carriers listed on the ticket.  Fares are payable in U.S. dollars unless noted otherwise.

2.       All tickets are date and schedule specific and will be honored for transportation unless otherwise indicated.

3.       Walk-up passengers (those without a prepaid reservation) will be accommodated on a first come first served bases.  A $3 to $5 fee is applied to fares paid credit card to the driver or customer service agent at the coach.  

4.       Fares are subject to change.  Not all discounted fares may be available on all schedules.  Fares may be higher during some periods and additional restrictions (non-exchangeable dates) may apply during peak travel periods.

5.       To qualify for a family/group discount, passengers must be prepaid and travel together at all times.  For child discounts, parents and children of the same household must travel on the same itinerary.  Up to three children (2-16) from the same household qualify for the discounted rate. 

6.       Customers are encouraged to book online to obtain the lowest fares.  Reservations made by telephone through our office incur a $5 reservation fee.

7.        All Michigan Flyer tickets purchased online or via telephone are completely NON-REFUNDABLE once purchased. Changes may be made online before the schedule departure. Two changes per ticket are allowed. 

8.        Passengers should be at the boarding point 10 minutes prior to the scheduled departure time.  This allows our drivers to board customers in a timely manner, so as not to delay the departure of the vehicle.  

9.       Cut off time:  Passengers who are not at our boarding location 3 minutes prior to departure may lose their seats to standby customers.

10.   Parking rates are set by the parking facility owners and are subject to change.  Michigan Flyer does not own any parking facilities but does facilitate parking space rental from the City of East Lansing and across the street from the Blake Transit Center.  Michigan Flyer is not liable for passenger’s vehicles or their contents in these lots, where parking is at your own risk.  We strongly encourage not to leave any visible items in your parked vehicle.

11.   East Lansing and Brighton parking fees must be prepaid directly to Michigan Flyer before departure and a prepaid voucher must be placed on the dashboard of your vehicle.  If parking fees are not prepaid to Michigan Flyer, your vehicle may be ticketed or subject to higher parking rates or towed.  A green ticket must be obtained from the office or the driver in order to exit the parking facility.  Michigan Flyer/Airride is not responsible for tickets or parking fees if customers are not parked in the correct facility or on the designated parking level of the facility.  Please see our ‘Locations and Parking’ page on our website for detailed parking instructions.

12.   Ann Arbor-Blake Transit Parking (corner of 4^th and William) is paid directly to the parking garage attendant when exiting the ramp. Michigan Flyer/Airride is not responsible for tickets or parking fees if customers are not parked in the correct facility or on the designated floor of the parking facility.    Please see our ‘Locations and Parking’ page on our website for detailed parking instructions. Higher fees apply to Ann Arbor event days.

13.   Passengers are allowed two free bags to be stowed plus a purse or a back pack.  All luggage is restricted to 50 pounds per bag and both carry-on and checked luggage size are limited to the same restrictions as posted by your airline.  Excess or overweight luggage is subject to a $10.00 surcharge and should be paid at the time of booking or directly to the driver. Bicycles are only accommodated on a space available basis. Bicycles transported will be considered one oversize piece of checked luggage.  Bicycles bound for the airport must be contained in wood, leather, canvas, a bicycle box or other substantial carrying case.  Please call the office for space verification.  Scooters are allowed on our coaches and the maximum weight limit of the lift including the scooter is 650 lbs.

14.   Michigan Flyer/Airride will not be responsible for lost or stolen items.  Lost or mishandled luggage is covered up to the maximum liability of $250.00 per reservation.

15.   As of Sept. 1, 2018, we no longer transport pets. However, we do welcome dogs as service animals on board with accommodate people with disabilities. Service animals may ride in the passenger compartment of the bus at no additional charge. For more information, please see our FAQs and the section on People with Disabilities.

16.   Michigan Flyer/AirRide reserves the right to refuse to transport passengers whose behavior, in our sole judgment, may be considered detrimental to our operations in any manner whatsoever. This includes, but is not limited to, appearing to be under the influence of intoxicating liquor or drugs, conduct likely to distract the driver or be objectionable to other passengers or prospective passengers, and behavior that may cause financial harm to Michigan Flyer, LLC. Such persons may be denied permission to board the bus, be subject to having their prior reservations canceled, be removed from the bus by the driver or customer service agent, and/or be reported to law enforcement authorities.  In any such event,  Michigan Flyer/AirRide shall not be liable for any refunds.

17.  Wifi Signal may not be available on some routes due to factors beyond our control such as signal strength or other technical challenges.  No refund or credit will be provided when wifi is unavailable. 

Any passenger under the age of 12 must be accompanied by a passenger at least 17 years of age or older at all times. Passengers of age 12 through 16 may travel on Michigan Flyer and must pay the adult fare. 

Each of the following conditions must be met in their entirety:

1. The passenger’s trip will begin and end on the same schedule (no transfers).

2. The passenger’s trip must be between the hours of 7:00 a.m. and 8:00 p.m.

3. The parent, guardian or legal custodian of the child must complete and sign the Unaccompanied Child Form of Indian Trails (our parent company) authorizing the child to make the trip, and return the form with ID to the driver on duty. This form specifically names the person authorizing the trip and the person meeting the child at the destination station and the telephone number at which this person may be contacted. It also provides an emergency contact name and telephone number in the event it is needed.

The Unaccompanied Child Form is available from your driver, or may be downloaded here.

 4. In order for the child to be released at the destination, the person named on the Unaccompanied Child Form as the one meeting the child must present positive identification, such as a driver’s license or state-issued identification card, to the driver at the destination stop. Without such identification, the child will be released into the custody of the Child Protective Services or local law enforcement officials in the destination city.

If any of the above conditions are not met, then the passenger must be accompanied by a passenger at least 17 years of age or older in order to travel.

Our fleet is made up of state-of-the-art Prevost H3-45 motorcoaches with engine technology that exceeds EPA standards, produces near zero air pollution emissions, and achieves high fuel economy.

Safety features:

• ADA-compliant wheelchair lifts
• Electronic stability system 
• New GPS
• Three-point retractable seatbelts
• Engine fire-detection and suppression system 

• Deluxe, ergonomic seating and ample leg room
• Reading lamps
• Tinted side windows offering panoramic views plus privacy
• USB ports at each seat for charging mobile devices
• Free WiFi - when available.  Lack of signal may prevent this offer and no refund will be provided due to lack of onboard Wifi.   
• On-board lavatory.
• Enclosed, overhead parcel racks.

Bottled water has been temporarily suspended due to Covid protocols.

If you just got off Michigan Flyer-AirRide and believe you left something on board, call our office at (517)-333-0400. We will attempt to contact your driver and find your missing articles. Or, if more than a day has passed since your ride on Michigan Flyer-AirRide, call us and we will check our Lost & Found area to see if your missing item was turned in.